Technical Support
We offer technical support on demand or through contract for companies and professionals.
The average response times are 3 working days but we also carry out emergency interventions within 24 hours of the call.
We offer remote computer support for a quick and immediate solution, even for diagnosing hardware or software issues before an on-site intervention.
Rontech offers a professional technical computer support service for companies:
- Network analysis and company's computer system check-up
- Optimal hardware and software solutions choice
- Technical It hardware and software consulting for small and medium Enterprises and large companies
- Server design and installation with Windows, Linux, and Mac systems
- Security systems for the company's IT Network
- Assistance and maintenance for corporate servers
- Corporate backup and data recovery from Nas
- Computer assistance and maintenance contracts for companies
We work on hardware e software maintenance on client server computers, network, switch, firewall and backup systems.
We only install best brands hardware, such as HP, DELL, LENOVO, MEDIACOM, UBIQUITI, QNAP, etc...
About software and safety we are autorized partners WEBROOT, Enterprise level antivirus, specifically made for companies.
We, also, offer a monitoring service to control the devices functionality and all the company systems, reducing vulnerabilities as much as possible.