Support

Support Portal & Remote Diagnostics

All Assistance Tools at Your Disposal

Focus on your business while we manage your IT infrastructure. We provide swift and decisive remote assistance via ticket and remote desktop.

Registered Clients

Help Desk Ticket Portal

Submit new support tickets, check work history and track progress 24/7 with real-time updates.

Access Ticket Portal
New Users

New Client? Register Here

Not a registered client yet? Sign up your company or account to request prioritized technical assistance.

Request Support
Windows 10/11/Server

Windows Remote Support (RonMote)

Download our RonMote software to allow our certified technician to securely connect to your PC remotely.

Download RonMote.exe
macOS / Linux

Mac & Linux Remote Support

Remote diagnostics for Apple macOS computers and Linux systems via certified AnyDesk or Help Desk ticket.

Download AnyDesk Mac/Linux
Free Utility

RonClean Utility (Windows)

Our free software utility for routine maintenance, temporary junk cleanup, and Windows PC optimization.

Download RonClean
Emergency Support

Direct Phone & WhatsApp Support

For urgent blockers or immediate queries, contact our technical switchboard directly or send a WhatsApp message.

Call +39 334 7191362

How Remote Support Works in 3 Easy Steps

1

Download RonMote

Download the client on the computer requiring assistance and launch it. No complicated setup required.

2

Share Your ID

Provide our certified engineer with the secure ID and temporary password displayed on your screen.

3

Real-Time Resolution

Our technician works remotely in real-time to diagnose and restore full system operational health.